Sent: Thursday, July 28, 2011 8:35 PM
Subject: Re: thankyou
I am just writing to say that I absolutely LOVE my prints and frames
The metallic one looks so fantastic and goes well with framebasics silver.
I got 3 framed and 2 just as prints and am really happy with
I will definately be ordering more!
Sent: Thursday, July 28, 2011 8:35 PM
Subject: Re: Copy of Receipt
Thankyou for your response so promptly.
I have accessed the Order tracking link and printed the details from there, as I assume that is all I will need for tax purposes.
Silly me for deleting the original email - live & learn - & there's always a first time for errors, as long as I learn from it!!!!!
I appreciate the info, your knowledge & advice has fulfilled what I needed.
Sent: Wednesday, June 29, 2011 3:42 PM
Subject: Re: Digital Works - Mounting Dept.
Hi thankyou for your email
Yes that photo is intentional :)
Thanks again. Can't wait to see it all.
You guys always do such an amazing job!
Sent: Friday, June 10, 2011 2:42 PM
Subject: Re: Thanks
Hi Digital works people,
Thank you for the great prints and fantastic service you give every time I deal with you.
It really is a dream using your services.
Sent: Tuesday, April 12, 2011 4:28 PM
Subject: Re: software version
Thank you for your reply. I have just uploaded the images that need reprinting. I couldn’t find a Pay by Account option in the payment section, I just selected “Pre-Approved Credit Card” I don’t believe you have this on file so I am hoping this was the correct thing to select to have these printed/posted complimentary.
Please contact me if I have done something in error.
Thank you so much for your prompt and honourable service through this order.
Sent: Wednesday, April 20, 2011 10:44 AM
Subject: RE: First Order Querie
Thank you for your speedy response!! And for all the imformation!! I've spoken to 2 of the people that have reccomended me to you and they have said that their images turn out FABULOUS and they don't change their images to sRGB. So I'd like to go ahead and see what they turn out like!
I will re-order them if they aren't 100% and have no problens doing so!! I've seen Kxxx from Mxx Mxxx (Kxxx and I also are co-owners in InsXXXX Photography) and her images printed by you were SPECTACULAR!!
Thank you very much for checking with me first and I've very much looking forward to doing business with your company!!
Best Wishes and my thanks to you again!
Sent: Friday, April 08, 2011 1:38 PM
Subject: Re: query re: postage options
Going to put my order in now:-) Thank you so much... again!!!
Sent: Friday, April 08, 2011 11:59 AM
Subject: Re: Digital Works FTP and batch action processing
Thanks so much for your email!
I'll have a look through it and will give the FTP a go next time if you like.
I'll have another order to pop through in the next week or so, so will do it then!
Thanks again for all of your help. I really do appreciate it, beyond words.
Thank you so much for letting me know.
Can you please post as I have no way of picking up. I really must check when sending.
GREAT Customer service.Congratulations.
Frank and Dianne
Just wanted to write and say I received my Metallic Panorama FoamCore Print yesterday. I was more than impressed. Not only does the print on the metallic paper look sublime, the quality of the foam core mounting and packaging was very impressive. A real credit to your work.
I will certainly be getting more mounted prints shortly.
Just wanted to say thank you for your good work.
Once again it all looks fantastic.
This work is now on display in a local restaurant, in an Art in Public Places exhibition and I expect that they will sell well.
That's wonderful. Thanks very much!
Much appreciated -- your service never fails to delight and amaze.
Thanks so very much. I love doing business with you.
have a great weekend
Many thanks – You guys are legends!! It is very, very much appreciated.
I just recieved my first 16x20. I'm very impressed with the quality, promptness and email notifications throughout the ordering process.
Thank you very much, I will definately use your services again
This is the first time I have used your services but I would like to be able to do so again in the future. Thanks for being so good with your quality control – much appreciated.
Thanks a lot
Thanks so much for letting me know… I’ve had a bit of trouble with email lately so good to hear it went through.
Thanks again, your customer service is as outstanding as your prints!
I just wanted to say a big "THANK YOU" for the fabulous service you provided me.
I ordered on-line on Sunday
, you printed Monday
, posted Monday
and the photos were delivered to my door in Perth in great condition on WEDNESDAY
I just couldn't believe how fast it all was, great quality - and so easy.
I will definately be placing orders with your company again.
"THANK YOU" Regards
I would just like to thank you for your services.
I ordered some foamcore's last week, and the quality was excellent, my
clients are extremely happy.
I'm looking forward to doing business with you in the future.
Thank you Akiva
just wanted to say a huge thank you for getting my order so quickly. You guys run such an efficient quality business. Your fantastic customer service and quality products has made setting up my own business so much easier.
I also wanted to say thank you to Hayley who pacified my anxiety numerous times.
Thanks again Leanne
Dear Digital Works
Could you please quote for a canvas 90cm x 120cm
18mm gallery wrap please.
Thanks for a really great service too - I use you guys all the time and am delighted with your quality and turn around!
Hi Graham (or Graeme),
I’m just following up my phone call to you this morning to repeat that the 2 canvassed prints you have done for me are magnificent. One was a metallic canvas print and this is just outstanding. The colours and textures are so realistic and positively jump off the print, it is fantastic. The second print was a straight canvas print which was mainly black and white and with a small coloured car as its feature. This is my wife’s photos and she is just gob-smacked about the result you have provided.
It is true that we have provided excellent photos with plenty of pixels, but the work you have provided us is really special, and of excellent workmanship.
Great work, and thanks again
Graham and Margaret
PS. Your special this week of metallic prints will see more of our work being done by Digital Works.
Hi...I had been meaning to drop a compliment on my print order.
The metallic 8x10's (3 on the 10x24 canvas) were for a competition entry and potential national exhibition. I was super impressed with the results.
Also, I tried getting a large mounted print for the first time. It came out great and will hang on the wall with pride. A very cost effective and professional looking solution to getting one's best work hanging on the wall.
Thanks for the great service also - delivered within just a few days. Your delivery charge is very reasonable.
Dear Digital works Team,
I just recieved my very first order from your company and i just wanted to let you know how impressed i am with the whole transaction. Price, correspondence, delivery time were all excellent and the finished product.. well i am extremely happy!
Thanks so much for the efficiency.. i will definately be doing all my future business with your company.
Many thanks and kind regards,
I would like to extend my heartfelt thanks to you and your team. I know I am
not a big customer, yet you have treated my needs like any other. Your
quality of output is outstanding to say the least and it seems that almost
nothing is to difficult. My recent order was a rush and last minute thing
for me due to in part the excellent work you do. I had an image printed by
Digital Works not so long ago, not sure if you will remember, it was a 16 x 20 Black and White image of a Buddhist Monk giving a teaching, and I
required good b&w outcomes. Well that image has recently been chosen to be
exhibited at the National Art School Gallery as part of the Blake Prize for
So again I say thank you for you top quality output, your wonderful customer
service and I look forward to doing much more business with you.
I had a print done on metal paper from your lab in late Jan of this year.
I entered the print in the portrait catagory at this years Wedding and Portrait Photographers International 16x20 print awards.
The print took out the first position for childrens portraits as well as the grand award for all the portrait catagories.
So thanks for the excellent work.
Thank you for sending me the link to upload my files from my Apple Mac online via JAVA Applet. The 3 files, totalling around 16 MB, took about 15 minutes to upload. It was a better interface than the http upload and also showed me the progress as it uploaded. Much easier and cheaper than sending it on a disk via post and also saved me a day in time. I uploaded them by 11.30am, was sent a confirmation by email at 11.45am, was sent another email at 4.44pm saying it was printed and in the mail and it will probably arrive tomorrow.
What service! You guys are awesome. Not only that, but your quality is up there with the best.
Looking forward to putting more business your way.
Just a quick word of appreciation for the continuing fantastic level of service
that you provide. I have been using your company for the last few months now,
and every photo arrives on time, superbly printed and safely packaged.
I am the secretary of the Eastern Suburbs Photographic Society, and make a habit
of recommending you to our members. This is just an unofficial testimonial as I
don't presume to speak on behalf of the club on this issue - but the service
really is excellent. This was confirmed by your post-Easter processing which saw
my pictures arrive here before lunch just the day after you went back to work.
I've also been winning regularly which is certainly helped by submitting good
thank you for yet another pile of perfect prints. My latest order
arrived today, very quick as usual.
I'm very interested in your foam core mounting.
Can you give me some pricing details for both the 5ml and 20ml please?
I've been doing my own mounting but I'm sure you can do it better :)
How much extra time will I need to allow if I want some prints mounted?
I have a bad habit of placing an order just days before I need the prints.
Any idea on when this option will be available in the online software?
I've just received by first mono prints from you and I'd like to say how excited and happy I am with the quality! I was thinking of upgrading my 1290 Epson but don't see the need when I can have such great quality at a reasonable cost. I love the lustre finish on the matte surface - is it like that for colour as well? Thanks and you can expect to get more from me in the next few months. regards,
I would like to thank you for processing my late order even though I won't expect this each time, but it was a nice surprise. Also I would to say the service and the quality that I receive is fantastic. Thanks again, have a great day.