Service Times
Phone: (03) 87957337      email digital@digitalworks.net.au       Fax: (03) 87957339

Service Times

All service times relates to images which are fully downloaded or delivered prior to 12 noon business days only and work load permitting.
Orders received after 12noon will fall into the next days schedule.
Services may experience delays during peak times. Mothers day, Fathers day, Holidays and Christmas
Specials and promotions are not treated as priority and may incur extra delays due to higher volumes.
Check your online order status

Service Completion Aims
Cd and Online Printing Matte, Gloss
4:30 Same day
Online Printing Metallic
5pm Wednesdays
Prograph Prints
1-2 days
FrameBasics Framing
3-6 days
Print Finishing/Fabrication/Mounting
3-6 days
Canvas Photographic
3-5 days
Canvas Prograph
3-5 days
Colour Correcting
2-3 days
Mats, Competition Mats
2-4 days
Hanging Banners
2-3 days
Roll-up Banners
3-5 days
Place Mats
3-5 days
Package Prints
1-2 days

Express Post orders delivered to Australia posts 'Hallam Business Centre' on day of completion.
Fastway pick-up from Digital Works next business day.
An automated email will confirm completion of Online orders.

Click here to view your online order status

Public Holidays 2010

Digital Works will be closed on the Public Holidays as listed below.
Please note that work may be delayed around these dates as a result of increased work load and internet traffic.

Date Event
Tuesday 26th January Australia Day
Monday 8th March Labour Day
Friday 2nd April Good Friday
Monday 5th April Easter Monday
Monday 26th April Anzac Day
Monday 14th June Queens Birthday
Tuesday 2nd November Melbourne Cup
Noon Friday 24th December to
Wednesday 12th January 2011
Christmas
(see notes below)

2010 Christmas Cut off dates
Digital Works will be closed for the Christmas period.
From Friday 24th December at 12 midday EST

Service cut off dates apply as from MIDDAY on the following dates:-
Direct output Prints from Online orders & CD Thursday 23rd December
Masked enlargements from negative & transparencies with 1 service Friday 17th December
Finishing, Mounting, Canvassing, Overlaying & Lamination Friday 17th December

Please allow extra time for courier and express post deliveries as they may also be overloaded

Re-Commencement Dates
Online & CD Mail Order printing will re-commence on Monday 10th & Tuesday 11th of January 2011 (Phones and reception will not be attended during these 2 days)
Counter Sales, Customer service & Order Pickup, and all other services re-open on Wednesday 12th January 2011

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