Service Times
Email: digital@digitalworks.net.au   

Service Times

All service times relates to images which are fully downloaded or delivered prior to 12 noon ES(D)T business days only and *work load permitting.
Orders received after 12noon will fall into the next days schedule.
Services may experience delays during peak times. Mothers day, Fathers day, Holidays and Christmas
Specials and promotions are not treated as priority and may incur extra delays due to higher volumes.
Check your online order status

Service Completion Aims
Cd and Online Printing Matte, Gloss
4:30 Same day*
Online Printing Metallic
5pm Wednesdays*
Large format Prograph Prints
2 days*
FrameBasics Framing
4-6 days*
Print Finishing/Fabrication/Mounting
4-6 days*
Canvas Photographic
4-6 days*
Canvas Prograph
4-6 days*
Colour Correcting
2-3 days*
Mats, Competition Mats
2-4 days*
Hanging Banners
2-3 days*
Roll-up Banners
4-6 days*
Place Mats
4-6 days*
Package Prints
1-2 days*

Express Post couriers pick-up from Digital Works on day of completion.
Fastway couriers pick-up from Digital Works on the next business day of completion date.
An automated email will confirm completion of Online orders.

Click here to view your online order status

Public Holidays 2012

Digital Works will be closed on the Public Holidays as listed below.
Please note that work may be delayed around these dates as a result of increased work load and internet traffic.

Date Event
Thursday 26 January Australia Day
Monday 12 March Labour Day
Friday 6 April Good Friday
Monday 9 April Easter Monday
Wednesday 25 April Anzac Day
Monday 11 June Queens Birthday
Tuesday 6 November Melbourne Cup
Noon Friday 21st December to
Monday 14th January 2012
Christmas
(see notes below)

2012 Christmas Cut off dates
Digital Works will be closed for the Christmas period.
From Friday 21st December at 12 midday ESDT

Service cut off dates apply as from MIDDAY on the following dates:-
Direct output Prints from Online orders & CD Friday 21st December
Finishing, Mounting, Canvassing, Overlaying & Lamination Monday 17th December

Please allow extra time for courier and express post deliveries as they may also be overloaded

Re-Commencement Dates
Online & CD Mail Order printing will re-commence on Thursday 10th & Friday 11th of January 2013 (Reception will not be attended during these 2 days)
Counter Sales, Customer service & Order Pickup, and all other services re-open on Monday 14th January 2013
(Please note: If the assumptions of the Mayan calendar are correct we will not be open on these dates. We will see you in the after life)

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