Yes.
Many photographers (other labs and services) choose to send DigitalWorks Pro-Online orders direct to their clients.
As a convenience, Digital Works can assist you through using the automated features of DigitalWorks Pro-Direct.

• Simply fill in the clients address details in the delivery address area on the details screen
• Leave your **Company/Name as your business (Personal) name for invoicing purposes.
  (**Assuming you have placed a prior order in your name and delivered to your billing address for invoicing purposes)

If you do not want the invoice sent with the order

• In the instructions/Notes area write "Client address Please DO NOT SEND INVOICE" every time you are placing an order to go to your client.
• Do not expect our staff to remember previous orders or conversations..
• When you place an order to go to yourself, request that invoices be sent with that order.
• or have invoices posted as a batch every now and then, by emailing us stating the order numbers.
  $2.00 charge will apply per envelope to send the invoices via normal mail.
• Using order tracking can help you to find the required order numbers.
  
  

Yes, of course you can.

• Digital Works hours of business are from 9am to 5pm Business days.
  See also Public holidays
• Please ensure you have received the "Completed" automated email informing you the order(s) are complete and ready for Pick-up
• On collection please ensure you have the Order Number(s) at hand ready for the reception staff.
  

When you are unable to collect your DigitalWorks Pro-Direct order yourself

• Express Post is the fastest most reliable delivery method
• Next business day delivery More in most areas
• Express Post deliver Australia wide
• Can be addressed to PO boxes
• Especially useful for the smaller lighter weight orders.
• Those living in remote areas where delivery is sometimes difficult

Please also see more information on Express Post

Fastway couriers are a low cost method Courier service who offer a $1600 insurance on goods in transit.
Fastway usually collect from Digital Works on the next business day after completion.

Although slower than Express Post, Fastway could be more attractive for the following reasons:

• Larger items over 1kg. eg 20mm Foamcore, FrameBasics etc.
• Security of a signature service.More
• Automatic insurance cover of $1600 for loss or damage (Conditions apply)

Please find more information on Fastway Services here.